A to Z Index | Directories

	About ATS
	Our Vision
	Our Facilities
	Our Staff
	FAQs

	Center for Learning Technologies
	Engineering and Operations
	Satellite Network and Technical Support
	The Video Group

	Broadcast and Engineering Services
	Graphic Development
	Instructional Design
	Multimedia Development
	Video Production Services

	General Information
	Technical Documents
	Pricing and Estimates
	Academic Research Publications and Presentations
	Awards

Network and Technical Support Services

Your Portal to New Worlds

The ATS Network and Technical Support services department develops and supports technical infrastructure used in support of ODU Distance Learning such as the satellite network, video streaming, video encoding, video conferencing, TCP/IP network systems, and other distribution systems and media. The department is directly involved in development and deployment of delivery technologies in use, or for use, in Distance Learning. The Technical Support services department provides direct support to staff, students, faculty, and customers using ATS Network systems.

Webcasting and Video Streaming

The streaming of live and on-demand video is a growing and popular means of content distribution and interaction.ATS is able to provide video streams in multiple formats, and is able to store these files for viewing on demand.

ODU Distance Learning Video Streaming systems can distribute content for live distribution or store files for later viewing on demand. ATS's state of the art video encoding systems can encode content for distribution across a variety of delivery technologies including web based live and archive and delivery to mobile devices (iPods, etc).

Content Distribution

Numerous agencies and organizations offer live, specialized workshops and conferences distributed via satellite. ATS Network Services offers both Ku-Band (analog and digital) and C-Band satellite reception of these programs by way of fixed or steerable satellite dishes. ATS can coordinate reception of these program offerings and schedule group viewing rooms at a variety of locations across the ODU campus and off-campus at the ODU Higher Education Centers. Classroom computer clusters with Internet connectivity and audio return can also be included for hybrid, two way interactivity. ATS can also connect classrooms to phone bridges for telephone related questions.

Satellite Uplinking

Several of our satellite dishes The TELETECHNET Center is an FCC licensed station for transmitting live or taped programming via satellites for regional or national distribution. Ku-Band (analog and digital) and C-Band delivery options are offered by way of steerable satellite dishes, with full redundancy. ATS can broadcast to any domestic satellite to accommodate your needs or on our full-time space on Galaxy 26 Programming can be encrypted for privacy or security with remote location compatibility services upon request.

Receiving Installation and Maintenance

Performing equipment maintence Satellite Services offers complete design, installation and maintenance for receive sites to connect to the existing ATS Satellite Network, a national interconnect of major Universities. These services provide engineering support and the necessary receive equipment packages including smart cards for decoding the encrypted transmission signals. As an integral part of Old Dominion's Distance Learning mission, satellite connectivity is a priority supported by a full- time engineering team for quality assurance and confidence in signal integrity.

In addition to satellite capabilities, Academic Technology Services provides an array of content delivery and communication methodologies. The Gornto TELETECHNET Center is home to ATS's satellite dish farm offering downlinking and uplinking of programming, as well as full -featured videoconferencing and video streaming infrastructures.

Videoconferencing

Monitoring satellite and video streaming encoders A unique and cost effective way for people to meet and share information across distances is videoconferencing -- the two-way transmission of video, audio and data over digital phone lines or the Internet to one or multiple remote locations. Computer graphics, video footage, and overheads can be incorporated into the two-way communication. Clients use this service for training, administrative meetings, guest lectures, depositions, interviews, and classroom education.

ATS Technical Support Services

ATS Tech Support Center ATS Technical Support Services offers complete technical support, installation, system development, and design services for broadcast systems used in Distance Learning, including the TELETECHNET Distance Learning network. Through our network operations center, we provide support to all satellite broadcast systems, IP via satellite systems, VoIP audio return systems, computers and printers, and site a/v equipment to our TELETECHNET sites and other customers. We also provide video streaming/encoding support in conjunction with the OCCS help desk. The ATS Technical Support facilty is staffed and operating during all broadcast operations to provide prompt support and top quality customer service to all our customers.

ATS Technical Support Services can be reached at 1-800-462-0959 and atstechsupport@odu.edu

Staff

Frequently Asked Questions